Excellent customer service skills. Sincere approach.
I cannot get over the difference in my son since Dr. Niamtu removed a large cyst from his face! The scheduling, paperwork, and actual procedure were such easy processes for my son and myself that we were rather shocked that nothing else was required of us. The efficiency of the office staff (clinical and administrative) coupled with their outgoing friendly personalities made what was scary for this mom, much more relaxed! Dr Niamtu took the time to email with me prior to the procedure and even checked on how I was doing when he came to let me know that the procedure was over and I could take my son home shortly. A positive bedside manner is hard to find, and when found rarely feels genuine; however, Dr. Niamtu gave us genuine attention both via email and during my son's care in his office. Thank you Dr. Niamtu and staff! My son feels like a "new man" and is ready for that promotion at work now! Many blessings, G's Momma
- Sharon H