Posts Tagged ‘ patient communication ’

What goes around…..comes around.

I had an interesting experience at the office today. Not my first of this type, but a good one. I went to a treatment room to see a patient that I have treated many times for Botox and small procedures. I noticed that she would not make eye contact with me and thought that was […]

The Art of the Consult

The cosmetic facial consult is probably the most important time spent during the entire cosmetic experience. This time is not only important for the patient but also for the doctor and staff. To appreciate the true nature of the communication the patient and the surgeon must understand each other’s role. The patient should keep […]